Customer System
Objectives, constraints, risk tolerance, budgets, politics, priorities, urgency, authority, and timing.
An opportunity is a temporary alignment between independent systems. Read them together—or waste time treating motion as progress.
Objectives, constraints, risk tolerance, budgets, politics, priorities, urgency, authority, and timing.
Capability, capacity, economics, differentiation, delivery model, experience, and strategic direction.
Competition, regulation, market movement, technology shifts, talent, supply, demand, and trigger events.
A problem alone is insufficient. Capability alone is insufficient. The useful signal is alignment among systems.
Choose accounts, markets, and stakeholders based on observable conditions—not wishful thinking.
Test customer objectives against provider strengths, economics, constraints, and timing.
Every interaction should improve visibility, reduce uncertainty, or reveal the defining constraint.